1. Refund Policy
Thank you for shopping at T Tech Solutions (Pvt) Ltd. We value your satisfaction and strive to provide you with the best experience. If you are not completely satisfied with your purchase, we are here to help.
Returns: We accept returns within 7 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with all warranty seals intact.
Refunds: Once we receive your return and inspect the item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund. Please note that the refund will be given to the payment-initiated media itself (the original payment method used for the transaction).
Non-Returnable Items: Certain items are non-returnable, including downloadable software products, opened licenses, consumable items (ink/toner), and personalized or custom-built PCs.
Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or issue a full refund to the original payment media.
Processing Time: Refunds will be processed within 7 business days after we receive your returned item. Please note that it may take additional time for the credit to appear in your account, depending on your bank or payment provider.