Privacy Policy

Effective Date: January 21, 2026

Company: T Tech Solutions (Pvt) Ltd

1. Introduction

T Tech Solutions (Pvt) Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains our practices regarding the collection, use, and disclosure of your information when you visit our website (ttechsolutions.lk) or use our services.

2. Information We Collect

We may collect and process the following types of personal information:

  • Identity Data: Name, username, or similar identifier.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data: IP address, login data, browser type and version, time zone setting, and location data.

  • Marketing Data: Your preferences in receiving marketing from us and our third parties.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

  • Direct Interactions: Information you provide by filling in forms on our site, creating an account, or communicating with us by phone or email.

  • Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment and browsing patterns using cookies and server logs.

4. Purposes for Using Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data to:

  • Process and deliver your orders (performance of a contract).

  • Manage our relationship with you, including notifying you about changes to our terms or privacy policy.

  • Improve our website, products, and services.

  • Send you newsletters or marketing communications (where you have provided explicit consent).

5. Data Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who provide IT, system administration, and delivery services (e.g., courier companies).

  • Professional Advisers: Including lawyers, bankers, and auditors.

  • Legal Authorities: If required by the laws of Sri Lanka or in response to valid requests by public authorities.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and partners who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under the Sri Lankan Personal Data Protection Act, you have rights including:

  • The Right of Access: You can request a copy of the personal data we hold about you.

  • The Right to Rectification: You can request that we correct any inaccurate or incomplete data.

  • The Right to Erasure: You can ask us to delete your personal data under certain conditions.

  • The Right to Withdraw Consent: Where we are relying on consent to process your data, you can withdraw it at any time.

9. Cookies

Our website uses cookies to distinguish you from other users. You can set your browser to refuse all or some browser cookies, but this may cause some parts of the website to function incorrectly.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: sales@ttechsolutions.lk

  • Phone: +94 7 600 300 53 / +94 77 456 9 704

  • Address: #51/23, 1st Floor, SS Plaza, Colombo 04, Sri Lanka.